Returns Policy
Last Updated: 8/17/24
At Line First Clothing Co., we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns policy to ensure your shopping experience is smooth and hassle-free.
1. 30-Day Return Window
You have 30 days from the date of delivery to return or exchange your items. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return or exchange, your item must meet the following criteria:
- Condition: The item must be unused, unworn, and in the same condition that you received it.
- Original Packaging: The item must be returned in its original packaging, with all tags and labels attached.
- Receipt or Proof of Purchase: A receipt or proof of purchase is required to process your return.
3. Non-Returnable Items
Certain items are exempt from being returned, including but not limited to:
- Gift cards
- Sale items
- Items marked as non-returnable at the time of purchase
4. How to Return or Exchange an Item
a. Returns:
To initiate a return, please contact our customer service team HERE with your order number and reason for the return. We will provide you with return instructions and a return shipping address. You are responsible for paying the shipping costs for returning your item.
b. Exchanges:
If you would like to exchange an item for a different size or color, please contact us at HERE with your order number and details of the desired exchange. We will guide you through the exchange process. Exchanges are subject to product availability.
5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us HERE.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Insert Contact Email] with your order number and a photo of the item. We will arrange for a replacement or refund at no additional cost to you.
8. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
9. Changes to This Returns Policy
We reserve the right to update or modify this Returns Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about our Returns Policy, please contact us at:
Line First Clothing Co.
Email: Contact Us Here
Website: linefirstracing.com
Thank you for shopping with Line First Clothing Co.!